FAQs

1. General questions

• What is the status of my order?
- You can easily check the status of your order by clicking the tracking link in the email we sent you when you placed your order.

• Can I change my order?
- Once your payment is confirmed, all orders are final and cannot be changed. Please double-check before confirming your order!

2. Payment

• What payment methods do you accept?
- We accept all major Visa and Mastercard credit cards for easy and secure transactions.

• Which currency will I be charged in?
- All charges are processed in USD.

• Do you offer a Buy Now, Pay Later option?
- Currently, we do not offer a Buy Now, Pay Later option. We’ll keep you posted if this changes in the future!

3. Shipping

• Where do you ship?
- We ship worldwide—no matter where you are, we’ve got you covered.

• How long does it take to ship my order?
- Most orders arrive within 3-12 business days, depending on your location.

• Do you offer fast shipping?
- We ship as quickly as possible using the fastest methods available. Delivery time depends on order volume and processing times, but we always aim for prompt delivery.

• How can I track my package?
- Track your order by following the link in the tracking email you received when you placed your order.

• What if I'm not home?
- Not to worry! The courier will provide an estimated delivery window so you can plan to be home or make arrangements for someone to receive your package.

• Will I pay taxes for international shipping?
- No taxes will be charged for international shipping—what you see is what you pay!

4. Returns

- For any questions regarding returns, please refer to our refund policy in the footer menu